With in-person meetings limited during the pandemic, Philteq Enterprise Inc. maintained an ongoing program of weekly Zoom webinars to reach and assist its clients. This ensured that product education, technical support, and product updates continue.
Keeping the Connection Alive Online
Despite physical distancing, Philteq recognized the need to stay close to its partner network and customers. The company launched its Philteq Connects initiative—a series of weekly webinars designed to keep clients informed, engaged, and up to date on the latest innovations from its wide portfolio of partner brands.
Led by Experts, Focused on Value
Philteq's Pre-Sales team conducts each session with their technical expertise and product knowledge. The following topics are covered:
- Comprehensive overviews of TP-Link, Hikvision, Huntkey, and ZKTeco products
- Technology use cases specifically tailored to meet local business needs
- Live Q&A sessions to ensure real-time engagement and effective learning
- Tips for product troubleshooting and best practices for deployment
This initiative has transformed from a temporary solution into a robust platform that effectively bridges communication gaps and provides reliable technical insights to clients throughout the Philippines.
Sustaining Connections in a Virtual Setting
Despite the shift to virtual events, participants were able to gain valuable technical knowledge. When in-person meetings were unavailable, webinars proved to be a reliable platform for learning and discussion.
The success of "Philteq Connects" reflects the company's unwavering dedication to service, communication, and innovation, particularly in challenging times. By continuing to have these weekly virtual sessions, Philteq ensures that client relationships remain strong and technical capabilities grow regardless of the circumstances.
